Privacy Policy

ETERNOX (hereinafter referred to as "the Company") places the highest priority on protecting the personal information of customers in the bond investment services and support operations provided through its service "eternox.it.com" and related systems. This Privacy Policy sets forth the basic principles regarding the collection, use, and protection of customers’ personal information. The Company respects customer privacy and handles personal information in compliance with relevant laws and regulations.

Article 1: Acquisition of Personal Information

The Company acquires customers' personal information through legal and fair means to the extent necessary for carrying out bond investment services and related operations. This includes, but is not limited to, names, addresses, telephone numbers, email addresses, identification document details, bank account information, investment history, and other information necessary for providing services.

Article 2: Purpose of Use of Personal Information

The Company uses personal information for the following purposes:

• Provision, management, and support of bond investment services

• Communication with customers and providing information related to the services

• Fulfillment of obligations, reporting, and confirmation duties based on laws and regulations

• Statistical analysis and improvements to enhance service convenience

The Company does not use personal information beyond the scope of the above purposes. If use beyond this scope becomes necessary, customer consent will be obtained in advance.

Article 3: Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the customer’s consent, except in the following cases:

• When customer consent has been obtained

• When necessary for service provision (e.g., payment service providers, financial institutions, legal entities, etc.)

• When disclosure is required by law

• When a lawful disclosure request is made by judicial or administrative authorities

• When necessary to protect the safety of the customer or the public

In the case of third-party provision, the Company will enter into appropriate agreements and ensure that personal information is handled properly.

Article 4: Security Measures for Personal Information

The Company implements appropriate technical and organizational security measures to prevent leakage, loss, damage, or unauthorized access to personal information. These measures include access restrictions, data encryption, security audits, and employee training.

Article 5: Retention Period of Personal Information

The Company retains personal information only for the period necessary to achieve the intended purposes. After the purpose is fulfilled or the retention period ends, personal information will be promptly deleted or destroyed, except as required by applicable laws and regulations.

Article 6: Use of Cookies and Tracking Technologies

The Company’s website may use cookies and similar technologies to improve usability and analyze usage trends. Customers who do not wish to accept cookies can disable them via browser settings; however, doing so may result in some features not functioning properly.

Article 7: Requests for Disclosure, Correction, and Deletion of Personal Information

Customers may request the disclosure, correction, deletion, or suspension of use of their personal information. The Company will respond appropriately in accordance with applicable laws and regulations. However, certain information may be subject to mandatory retention under the law.

Article 8: Changes to the Privacy Policy

The Company may revise this policy in accordance with legal amendments or changes to its services. Any changes will be promptly posted on the Company’s website and will take effect from the time of posting.

Article 9: Contact Information

For inquiries regarding this Privacy Policy or the handling of personal information, please contact:

Company Name: ETERNOX Co., Ltd.
Email Address: support@eternox-ccj.com